Returns Policy
WHAT IS OUR RETURNS POLICY?
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Thank you for shopping with us at Life is a Journey. Please review our return policy below:
- We offer a 15-day return policy from the date of purchase.
- Items must be returned in unworn and unwashed condition. Items that show signs of makeup, oil, or any stains are non-refundable.
- All original tags must be attached, and items must not be washed.
- The purchaser is responsible for the cost of returns. Please ensure you obtain proof of postage until you receive your refund, in case your order is lost in transit.
- Refunds will be issued to the original method of payment. Please allow up to 15 business days for us to conduct a quality check and determine refund eligibility.
- If items are deemed non-refundable, the customer will be responsible for the reshipment fee.
Thank you for your understanding and cooperation. If you have any further questions, feel free to contact our customer service team.
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